FLSA: Exempt
Department: Maintenance Leadership
Reports To: Line Program Manager
DOT/ NON-DOT: DOT
Shift: 1st and 2nd Shift
Position Summary
Oversees and controls the continuation of aircraft maintenance functions in the area of responsibility as directed by the Line Manager. Work accomplished to provide airworthiness upon completion of the tasks assigned or required by the customer. Plans and schedules departmental workloads and supervises crew operations to maximize the effective utilization of employees, equipment and material/supplies to maintain project profitability as communicated by Sr. Leadership, Maintenance, and Production Control.
Job Duties and Responsibilities
1. Provide supervision and direction to technicians in carrying out aircraft maintenance functions as required maximizing efficiency and minimizing work hours and errors. Monitor work performance on a regular basis.
2. Ensure the assigned aircraft maintenance work is properly performed and is legibly documented.
3. Monitor and control project materials and maintenance labor expenses with regard to overtime requirements and limitations, according to instructions, plans, budgets, and schedules.
4. Oversee the correct use of tools and equipment required to accomplish assigned tasks efficiently, properly, and safely.
5. Provide liaison with other departments to ensure proper coordination of support efforts and availability of required information.
6. Ensure that work progress is accurately documented on non-routine or routine paperwork to include stamps, signatures, and references per Flightstar's ERP system.
7. Ensure proper maintenance and control of aircraft visibility work boards and/or work booths indicating work remaining and work in progress, as appropriate.
8. Review estimates for all non-routine maintenance documents and communicates any major defects or findings to the Line Manager.
9. Obtains customer hours/financial approval on original and revised estimates through EBAP.
10. Enters turnovers in ERP system and ensures that necessary communication is logged as directed.
11. Initiates and recommends approval of personnel actions including PTO, pay changes, performance appraisals, promotions, transfers, and leaves of absence.
12. Interviews, selects and/or recommends hire of employees; and provides appropriate training for departmental personnel.
13. Documents, reports, and investigates all accidents in accordance with SMS policy and procedures.
14. Will perform verbal coaching records to adjust/improve employee performance in accordance with company expectations.
15. Ensures adherence to company policies and procedures with regard to all department functions.
16. Performs other duties as assigned.
Key Interactions
Internal
Departments or Job Titles - Purpose
Company Officers
Other Managers and Supervisors
Other Employees of all Levels
External
Businesses or Organization - Purpose
External Vendors/ Suppliers
Customers
Government Agency Representatives
Position Profile - Required - Desired - Level
Academic Qualifications - Bachelor's degree in Aircraft Maintenance Technology or related field; or equivalent background providing knowledge of appropriate business, industry, and technical principles, procedures and management techniques
Languages - Must be fluent in spoken and written English. Spanish a plus
Special Licenses - Position requires FAA A&P license in good standing
Previous Experience - Minimum 3 (three) years related experience, including at least two years in a lead capacity, providing knowledge of tier one customer's aircraft maintenance program. Integrated technical and operations management experience required.
Technical Skills - Proficiency in MS Office applications to include: Outlook, Excel, Word, and Project. Proficiency in Flightstar's ERP integrated operating system (AMROS)
Required Skills - Strong leadership, organizational, and project management skills
Strong analytical, influencing skills and interpersonal skills
Advanced technical reading/writing skills
Ability to maintain discretion and confidentiality
Working Conditions
Personal Protective Equipment - Work safely and follow safety rules and regulations. Take action to prevent others from engaging in unsafe practices. Endorse Flightstar's SMS safety culture
Physical Requirements - Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling. Work is performed in an office, warehouse, and hangar environment
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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