UI/UX Designer
Remote
6+ months
W2 position
Additional Details for Role:
The ideal candidate is a self-directed human-centered design practitioner who can quickly understand a complex product, independently drive research and design activities, iterate rapidly, and communicate recommendations effectively to both working teams and executive audiences.
Key Responsibilities
Develop and execute a focused UX research and evaluation plan.
Conduct interviews, focus groups, surveys, usability testing, and heuristic evaluations.
Engage a diverse set of users and stakeholders, including professionals, HR leadership, product owners, and technology teams.
Document current-state workflows, pain points, needs, behaviors, and unmet opportunities, specifically with AI capabilities.
Create personas. journey maps and experience principles as appropriate.
Facilitate co-creation workshops and design-thinking sessions.
Develop wireframes, prototypes, interaction concepts, and other design artifacts.
Evaluate opportunities for AI-enabled capabilities, including conversational and intelligent experiences.
Rapidly test, refine, and iterate concepts based on stakeholder and user feedback.
Synthesize findings into prioritized recommendations, a future-state experience vision, and an actionable roadmap.
Build a clear business case outlining expected value, user benefits, implementation considerations, and key dependencies.
Collaborate with product, technology, HR, and business stakeholders to assess feasibility and alignment.
Expected Deliverables
UX research and evaluation plan
Current-state assessment and key findings
User personas and journey maps
Prioritized pain points and opportunity areas
AI-enabled experience recommendations
Business case and prioritized roadmap
Executive-ready final presentation
Required Qualifications
Demonstrated experience leading end-to-end UX or human-centered design engagements.
Strong expertise in user research, usability testing, journey mapping, heuristic evaluation, and prototyping.
Ability to work independently and make progress with limited direction.
Proven ability to rapidly synthesize ambiguous information and iterate toward practical recommendations.
Experience communicating design rationale and research insights to senior or executive audiences.
Strong facilitation, storytelling, collaboration, and presentation skills.
Experience working across business, product, technology, and operational stakeholders.
Ability to produce high-quality deliverables within a short project timeline.
Preferred Qualifications
Expertise in gathering feedback on current-state and translating it into future-state experience
Experience designing AI-enabled, intelligent, or conversational user experiences.
Experience with HR technology, talent marketplaces, or enterprise applications.
Familiarity with service design, business-case development, and product strategy.
Proficiency with common UX research, collaboration, wireframing, and prototyping tools.
Experience working in complex, matrixed organizations.
Success Measures
Success will be demonstrated by the consultant's ability to:
Establish a fact-based understanding of the current user experience.
Engage and synthesize perspectives across key stakeholder groups.
Translate research into clear, prioritized design opportunities.
Produce credible future-state concepts.
Provide an actionable business case and roadmap within the engagement period.
Work collaboratively while independently managing priorities, dependencies, and deliverables.
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